Refund Management
Process full or partial refunds with approvals and immutable audit trails
| Refund | Transaction | Customer | Amount | Reason | Requested By | Status | Actions |
|---|---|---|---|---|---|---|---|
| RF-2026-214 | pi_984100 | Sarah Johnson | £6.99 | Duplicate payment | Support Agent | Pending Approval | Review |
| RF-2026-213 | pi_983900 | David Smith | £12.00 | Service credit | Finance Manager | Completed | View |